Danbury Hospital has decided to change its policy on collection practices.

Just a couple of days ago, I wrote an article about how Danbury Hospital was aggressively suing patients for unpaid medical bills. In fact, they are at the top of the heap when it comes to suing past patients.

As it turns out, the hospital after a careful review has decided to amend its collection practices. According to an article on ctinsider.com, Nuvance Health has decided to be more empathetic towards their patients:

After careful review, we are changing our collection practices on outstanding medical bills to be more empathetic to our patients, said Amy Forni, the public relations manager for Nuvance, a network approved by regulators in May. “We understand this can be complicated, and we will continue to work with our patients to best manage any financial hardships.

In 2016 alone, Danbury Hospital sued 6,400 patients in small claims court, which is hundreds of patients more than any other Connecticut hospital.

Past patients have been leaving messages on Danbury Hospital's FB page complaining about an aggressive and inflexible debt collection policy with little regard for their financial situation.

Back in 2017, a New Milford father of three told the NewsTimes he owed the hospital $2,300, which at the time, he simply didn't have. He said that instead of working with him on a payment plan, they took him to small claims court and won an agreement that garnished his wages.


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